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About our privacy policy

Project Dollhouse gives a lot to your privacy. We therefore only process data that we need for (improving) our services. And carefully handle the information we have collected about you and your use of our services.

We never make your data available to third parties for commercial purposes. This privacy policy applies to the use of the website and the services provided by the project dollhouse. The starting date for the validity of these conditions is 21/04/2018, with the publication of a new version the validity of all previous versions expires.

This Privacy Policy describes what information about you is collected by us, where this data is used for and with whom and under what conditions this data can possibly be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide us.

If you have any questions about our privacy policy, please contact our privacy contact person, you will find the contact details at the end of our privacy policy. About the data processing Below you can read how we process your data, where we save it, what security techniques we use and for whom the data are transparent.


Webshop software
MijnWebwinkel Our webshop was developed with software from MyOnlineStore. Personal data that you make available to us for the benefit of our services will be shared with this party. MyOnlineStore has access to your data to provide us (technical) support, they will never use your data for any other purpose. MyOnlineStore is obliged to take appropriate security measures based on the agreement we have made with them. MyOnlineStore uses cookies to collect technical information regarding your use of the software, no personal data is collected and / or stored.


Web hosting
We take web hosting and e-mail services from my webshop. This party processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. These are not personal data. Mijnwebwinkel has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. And is also required by virtue of the confidentiality agreement.


Payment processors:

Mollie
We use the Mollie platform to handle a (part of) the payments in our webshop. Mollie processes your name, address and residence details and your payment details such as your bank account number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymised) data with third parties. All the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie does not store your data for longer than is permitted by the legal terms.
Paypal: For the handling of (part of) the payments in our web shop we use the platform of Paypal. Paypal processes your name, address and residence details and your payment details such as your bank account or credit card number. Paypal has taken appropriate technical and organizational measures to protect your personal data. Paypal reserves the right to use your data to further improve the service and to share (anonymised) data with third parties. In the case of an application for a deferred payment (credit facility), Paypal will share personal information and information regarding your financial position with credit rating agencies. All the above mentioned safeguards with regard to the protection of your personal data also apply to the parts of Paypal's services for which they engage third parties. Paypal does not store your data for longer than is allowed under the legal terms.

 Paypal:

For the handling of (part of) the payments in our web shop we use the platform of Paypal. Paypal processes your name, address and residence details and your payment details such as your bank account or credit card number. Paypal has taken appropriate technical and organizational measures to protect your personal data. Paypal reserves the right to use your data to further improve the service and to share (anonymised) data with third parties. In the case of an application for a deferred payment (credit facility), Paypal will share personal information and information regarding your financial position with credit rating agencies. All the above mentioned safeguards with regard to the protection of your personal data also apply to the parts of Paypal's services for which they engage third parties. Paypal does not store your data for longer than is allowed under the legal terms.

Reviews
We collect reviews via the platform of WebwinkelKeur. If you leave a review via WebwinkelKeur then you are obliged to provide your name, place of residence and e-mail address. WebwinkelKeur will share this information with us so that we can link the review to your order. WebwinkelKeur also publishes your name and place of residence on your own website. In some cases, WebwinkelKeur may contact you to provide an explanation of your review. In the event that we invite you to leave a review, we will share your name and e-mail address with WebwinkelKeur. They only use this information for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to use third parties for the provision of services, for this we have given permission to WebwinkelKeur. All the above mentioned safeguards with regard to the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.


Shipping and logistics
If you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL for the execution of the deliveries. It is therefore necessary that we share your name, address and residence details with PostNL. PostNL uses this information only for the purpose of executing the agreement. In the event PostNL engages subcontractors, PostNL will also make your data available to these parties.


Purpose of data processing

We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to contact you at a later date - other than at your request - we will ask you explicitly for this.

Your information will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties have all been kept confidential on the basis of the agreement between them and us or an oath or legal obligation.

Automatically collected data

Data that is automatically collected by our website is processed with the aim of further improving our services. This information (eg your IP address, web browser and operating system) is not personal data. Participation in tax and criminal investigation Where appropriate, project dollhouse can be held on the basis of a legal obligation to share your data in connection with government tax or criminal investigations. In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us.


Retention periods

We keep your information as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also consider this as a request for forgiveness. On the basis of applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have produced in connection with your assignment.

Your rights

On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data that are processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights.

In principle, in order to prevent abuse, we will send copies and copies of your data only to your already known e-mail address. In the event that you wish to receive the data at another e-mail address or for example by post, we will ask you to identify yourself.

We keep records of completed requests, in the case of a request for forgiveness we administer anonymous data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems.

You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.

Right of inspection

You always have the right to inspect the data that we process or have processed that relate to your person or that can be traced back to you. You can submit a request to that effect to our privacy contact person. You will receive a response to your response within 30 days

 

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