Our entire collection is handmade with much love. Our products are packed and shipped with care and attention. It may happen that you are not satisfied, that is a pity, but it is no problem to return your product.
You have the right to cancel your order up to 14 days after receipt without giving any reason. You have 14 days after cancellation to return your product.
The right of withdrawal is excluded for customization:
Products that you purchase via this online store are custom made according to the specification you have entered. The right of withdrawal therefore does not apply. The sale is final after successful payment.
Check first if your return meets the conditions:
- The article must be undamaged
- The item must be returned in the original packaging
Fill in the return / withdrawal form and / or mail it to firstname.lastname@example.org.
Re-pack the articles in the original packaging
Write the return address on the package:
Fank the package and take it to the mailbox or the PostNL service point. The costs of the return shipment are for your own account.
Once your return is received by us, we will refund the purchase amount to your bank account within 14 days.