When placing an order with Project Dollhouse, we accept general terms and conditions as shown below:

Article 1. Applicability
1.1 These general terms and conditions apply to every offer made by the entrepreneur and to every distance contract that has been established between the entrepreneur and the consumer.
1.2 The provisions of these Conditions can only be deviated from in writing, in which case the other provisions remain in full force.
1.3 Before the distance contract is concluded, the text of these general conditions will be made available to the consumer. If this does not work properly, these general terms and conditions will be sent as quickly as possible and free of charge.
1.4 All rights and claims, as stipulated in these Terms and Conditions and in any further agreements on behalf of Project Dollhouse, are also stipulated for the benefit of intermediaries and other third parties engaged by Project Dollhouse.
1.5 Project Dollhouse has the right to change these Terms and the content of its websites

Article 2. The collection
2.1 The collection is fully and accurately described in order to enable a proper assessment by the consumer. The images are true-to-life representations of the products offered. Obvious mistakes or errors in the offer do not bind the entrepreneur.
2.2 CAUTION: Products made and ordered on request can not be canceled. The buyer is obliged to purchase and pay for these products specially made for the buyer, unless otherwise agreed.
2.3 Team Project Dollhouse works with a lot of love to design and make our collection. Customization is certainly also a possibility. Applications can be submitted by email.

Article 3. Prices and payments
3.1 The prices stated for the offered products and services are in euros, including VAT and excluding handling and shipping costs, any taxes or other levies, unless stated otherwise or agreed in writing.
3.2 Payment must be made without discount or compensation within the term set by Project Dollhouse.
3.3 Payment can be made in (one of) the manner (s) as indicated during the ordering process. Further (payment / order) conditions can be set for your order. In case of payment by bank or giro, the date of payment is the date of crediting the giro or bank account of Project Dollhouse.
3.4 If you are in default with any payment, Project Dollhouse is entitled to suspend or dissolve (the execution of) the relevant agreement and related agreements.
3.5 If the prices for the offered products and services increase in the period between the order and the execution thereof, you are entitled to cancel the order or to dissolve the agreement within ten (10) days after notification of the price increase by Project Dollhouse.

Article 4. Delivery
4.1 Delivery takes place while stocks last. Products that are in stock will be shipped within 10 working days after the payment has been made. With custom-made products that are made on order, the delivery time is in consultation.
4.2 Delivery takes place at the delivery address stated by the buyer, whereby Project Dollhouse can never be held liable for incorrectly entering this address of the buyer.
4.3 After placing the order via the site, an order confirmation is sent by email. If it stays out within 48 hours, please contact us by email.

Article 5. Shipping
5.1 The order is carefully packed and packed.
5.2 The prices on the site are exclusive of shipping, administration and packaging costs.
5.3 Of course it is also possible to send an order by registered or insured, however the costs are for your own account. If this is desired, please indicate this as an extra note with the order.
5.4 The collection of the order is also possible. Make an appointment by e-mail:

Article 6. Security
6.1 Project Dollhouse takes responsibility for the finishing of the collection.
6.2 The age of this product is stated for small decoration products. This is related to safety.
6.3 Project Dollhouse can not be held liable if these products are still purchased and used without supervision.

Article 7. Inspiration and Happy customers
7.1 We would like to see our products again. The photos can be sent by email. Also on instagram.
7.2 For questions, advice or tips with regard to painting or decorating the dollhouse, an email or personal message can be sent via instagram. We like to think and help.

Article 8. Customer service
We would like to provide our customers with a personal service

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